Terms of Use

Effective Date: September 2026

These Terms of Use ("Terms") govern your use of www.neattrashbags.com (the "Website"), the website for Neat Trash Bags, an Aluf Plastics brand ("Neat," "we," "us," or "our").

Please read these Terms before using the Website. By using the Website, you agree to these Terms to the extent an enforceable agreement is formed under applicable law. If you do not agree, please discontinue use. Nothing in these Terms limits rights that cannot lawfully be waived.

1. Website Purpose and Permitted Use
The Website provides product and brand information, customer-service resources, wholesale inquiry forms, and links to third-party purchasing options.

You may use the Website for lawful personal purposes or legitimate business inquiries. If you submit information on behalf of a business or another person, you represent that you are authorized to do so. If you are below the age of majority in your jurisdiction, use the Website only with the involvement of a parent or legal guardian.

You agree not to:

Use the Website for fraud, harassment, impersonation, or other unlawful activity.

Submit information you know is false or misleading.

Upload malicious software, harmful code, or materials that infringe another person's rights.

Attempt unauthorized access to systems, records, or nonpublic information.

Disrupt Website operations, bypass security controls, or impose an unreasonable technical load.

Harvest personal information or use Website forms to distribute spam.

Copy or exploit Website materials beyond what these Terms, our written permission, or applicable law allow.

2. Product Information

We aim to present accurate and useful product information. However, Website content may contain errors or become outdated. We may update descriptions, specifications, packaging, available products, and other information as needed.

Product features and environmental statements relate to the specific product identified. Features described for one product should not be assumed to apply to every Neat product. Refer to the applicable packaging, specifications, and instructions when selecting and using a product. Recycling, composting, and disposal options depend on the product and local facilities and requirements.

Website images are illustrative; packaging or appearance may vary. Nothing in this section overrides an express product warranty, a binding purchase agreement, or rights provided by consumer-protection law. Contact us if you find conflicting information or need clarification before purchasing.

Use products according to their labeling and intended purpose. Plastic bags are not toys and should be kept away from infants and children.

3. Purchases Through Amazon or Other Retailers

The Website directs visitors to Amazon for purchasing and may include other retailer links. Transactions completed on a third-party platform are subject to the seller's and platform's applicable purchase terms, including pricing, payment, shipping, cancellations, returns, and refunds.

We do not control every independent seller's listings, inventory, fulfillment, or customer-service decisions. For an order issue, consult the retailer's order-support process. You may also contact Neat for product-related assistance.

These Website Terms do not replace any applicable manufacturer warranty or statutory rights. A link or product description does not independently create a new return policy, delivery commitment, or additional warranty.

4. Wholesale Inquiries

Submitting a wholesale form is a request for information. It does not create an accepted order, approved account, distribution appointment, exclusive territory, or binding supply commitment.

Pricing, quantities, payment terms, delivery schedules, product specifications, and other commercial terms are subject to separate agreement and order acceptance. Any applicable written sales agreement controls over conflicting Website information for that transaction.

5. Intellectual Property

Website text, photographs, graphics, designs, logos, product names, and other materials are owned by Neat, Aluf Plastics, or their respective licensors and are protected by applicable intellectual-property laws.

You may view and print reasonable portions for personal reference or internal evaluation of our products, provided you preserve ownership notices. Except as permitted by law or authorized in writing, you may not reproduce, modify, republish, distribute, sell, or commercially exploit Website materials.

No ownership of, or general license to use, our trademarks or other intellectual property is transferred by your access to the Website. References to third-party names or marks remain the property of their respective owners.

6. Messages, Photographs, and Other Submissions

You are responsible for materials you submit and for having permission to share them. Please provide accurate information and avoid including unrelated confidential or sensitive material.

You retain ownership of your submissions. By submitting content, you grant us a limited, nonexclusive permission to receive, store, reproduce, and share it with the personnel and providers reasonably necessary to respond to your request, provide support, or meet legal obligations. Personal information will be handled as described in our Privacy Policy.

Submitting a customer-service photograph, message, or file does not give us unrestricted permission to publish it for advertising. Any separate promotional use requiring your permission will be addressed separately.

7. Privacy and Third-Party Links

Our Privacy Policy explains our handling of personal information connected with the Website. Acceptance of these Terms does not substitute for consent where privacy law requires separate consent.

Links to retailers, social platforms, or other third-party services are provided for convenience. Those services have separate terms and privacy practices. We are not responsible for content or operations outside our control, except where applicable law provides otherwise.

8. Website Availability and Disclaimers

We may modify, suspend, or discontinue Website features, including for maintenance, security, or business reasons. We do not promise uninterrupted access or that every feature will work with every device or browser.
To the fullest extent permitted by law, the Website and its informational features are provided "as is" and "as available," without warranties of uninterrupted availability, error-free operation, or freedom from harmful components. To that same extent, we disclaim implied warranties concerning the Website, including merchantability, fitness for a particular purpose, and noninfringement.

These Website disclaimers do not negate an express product warranty, a separate written agreement, or a warranty or other protection that applicable law does not allow us to exclude.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Neat, Aluf Plastics, and their officers, employees, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from use of, or inability to use, the Website, including lost profits, lost business opportunities, or loss of data.

This limitation applies only where legally permitted. It does not exclude or limit liability that cannot lawfully be excluded or limited, including applicable liability for fraud, willful misconduct, gross negligence, or personal injury. It does not restrict nonwaivable consumer, privacy, or product-liability rights.

10. Restricting Access

We may restrict access where reasonably necessary to protect the Website, investigate misuse, address a violation of these Terms, or comply with law. Restrictions on Website access do not remove rights or obligations arising from an existing purchase or separate agreement.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of New York and applicable federal law, without applying conflict-of-law principles that would require a different governing law. This provision does not deprive consumers of mandatory protections available under the laws that otherwise apply to them.

If you have a concern about the Website, please contact us so we can attempt to resolve it. Contacting us is not a prerequisite to exercising a statutory right or seeking a remedy available under applicable law.

12. Changes and General Provisions

We may revise these Terms by posting an updated version with a new effective date. Material changes will be communicated or presented for acceptance when required by law. Updated Terms apply prospectively and do not retroactively remove accrued rights.

If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later. These Terms govern Website use and do not supersede separate written agreements governing a purchase or business relationship.

13. Contact Us

For questions about these Terms or use of the Website, contact:
Neat Trash Bags / Aluf Plastics  
Attention: Bessy Ballesteros  
Email: bessy.b@alufplastics.com  
Website: www.neattrashbags.com